The platform is designed for keyboard-first work and AA-conformant
accessibility. Most billing-staff days are faster if you learn the
shortcuts.
Global
| Keys | Action |
|---|
/ | Focus the global search box. |
? | Open the keyboard cheat-sheet. |
Esc | Close any modal or focus trap. |
g d | Go to Dashboard. |
g c | Go to Claims list. |
g r | Go to Receivables list. |
g n | Go to Denials worklist. |
g a | Go to AR aging. |
g s | Go to Statements list. |
g q | Go to Queue. |
Lists
| Keys | Action |
|---|
j / k | Next / previous row. |
Enter | Open selected row. |
Space | Toggle row selection. |
Shift+Click | Range select. |
f | Focus the filter rail. |
c | Toggle Columns dropdown. |
r | Refresh. |
Detail pages
| Keys | Action |
|---|
1 … 9 | Switch to tab N. |
e | Edit (where allowed). |
s | Save (when in edit mode). |
Esc | Cancel edit. |
n | Next sibling row. |
p | Previous sibling row. |
Receivables-specific
| Keys | Action |
|---|
c | Confirm selected line(s). |
m | Open Manual match dialog (on Unmatched). |
x | Reject (push to Unmatched, on Review). |
a | Accept variance with reason (on Exceptions). |
Denials-specific
| Keys | Action |
|---|
r | Run handlers (Auto-correction tab). |
f | File appeal. |
o | Write off. |
t | Tag for education. |
Accessibility commitments
The platform is built to WCAG AA. Specific guarantees:
| Commitment | What it means |
|---|
| Keyboard reachable | Every interactive element accessible without a mouse. |
| Focus visible | Focus rings on every focusable element. |
| Color is not the only signal | Every status uses both color and label. |
| Contrast | 4.5:1 text / 3:1 large text. |
| Screen-reader labels | Icon-only buttons carry aria-label. |
| Live regions | Loading and async results announce to AT. |
| Touch target | 44 × 44 px minimum on touch surfaces. |
If you find a page where any of these slips, file an issue — your
tenant admin or platform team will route it to the engineering side.
Reduced motion
The platform respects prefers-reduced-motion. Animations soften or
disappear when the OS setting is on. Toast and modal transitions are
the most affected.
Theme
| Theme | When |
|---|
| Light | Default; high-contrast print-like reading. |
| Dark | Dim environments, late-day fatigue. |
| System | Track OS preference. |
The toggle is in the Me menu (top right). Selection is sticky per
user.
Working offline
The platform requires a connection. If you lose network mid-flow:
- Edits in progress show a queued state and replay on reconnect
only for the current page.
- Don't navigate away while disconnected — queued edits drop.
- For long offline windows, save what you can to a local note and
re-enter when reconnected.
Browser support
| Browser | Supported |
|---|
| Chrome / Edge | Last 3 versions. |
| Firefox | Last 3 versions. |
| Safari | Last 5 versions. |
| Mobile Safari / Chrome | Read-only on small screens; full UI on tablet. |
IE 11 is not supported.
Where to next